BONUS Nugget: Chatbot 100% Guarantee Clients Will Never Be Mad About Waiting Hours for a Response Back by Trilce Jiron

Mike Zagare

As little as $10/mo makes a huge difference! By partnering with the Days of Nuggets community, you directly support Operation Underground Railroad, an organization that exists to END child trafficking. 100% of the contributions go to O.U.R. You can choose to remain anonymous if you prefer by selecting “keep me anonymous”. Please support O.U.R. Today!

Video Nugget Summary

How can you apply neuromarketing to your chatbot’s default reply? Use different message and content strategies in and out of working hours to guarantee your clients have the best experience and actually feel happy about waiting for a response.

Instead of saying we´re not available, use phrases such as “Our Customer Support Team is currently at home resting with their families, they´ll get back to you as soon as they head back into the office!”

Connect With The Author

Trilce Jiron

Trilce Jirón, founder of The Bot Shop Costa Rica, designed what her customers have come to know as Interdepartmental Marketing. By providing communication channels that include both the client’s staff and top tier managers, and uniting graphic design, marketing, sales, and customer support under one umbrella, this three-year-old agency can brag about its 100% retention rate. But more importantly, they have a really cool piggy bank called Frank that performs miracles in exchange for coins. 

Website: https://www.thebotshopcr.com/

As little as $10/mo makes a huge difference! By partnering with the Days of Nuggets community, you directly support Operation Underground Railroad, an organization that exists to END child trafficking. 100% of the contributions go to O.U.R. You can choose to remain anonymous if you prefer by selecting “keep me anonymous”. Please support O.U.R. Today!

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